Customer Service In 2024 Predictions

Customer Service In 2024 Predictions. In 2024, customer service organizations will be asked to reduce costs, increase revenue, and accelerate return on investment. I’m not just talking about the miami weather;

We expect that customer service and support leaders who leverage generative ai to enable human contact will be more successful than those who leverage it to reduce human. Generative ai is redefining customer interactions by enabling hyper.